Bug ID 554444: LTM Policy resets connection when removing non-existant HTTP header

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4

Fixed In:
12.1.0

Opened: Oct 26, 2015

Severity: 4-Minor

Symptoms

Customer might notice that certain HTTP requests would be prematurely terminated without seeing a response.

Impact

The connection gets reset, client does not see response.

Conditions

This occurs when an LTM Policy is defined to remove an HTTP header from a request or response, but the request or response does not contain the specified header.

Workaround

As a possible mitigation, if the HTTP header to be removed has narrowly-defined expected value, it may be possible to add a condition that effectively tests for the existence of a header. For example, instead of unconditionally removing the Server: header from a response, a condition could be added to check whether the Server: header contains "Apache", or even if it contains the letter 'a', or even any letter or number.

Fix Information

When removing HTTP headers from a request or a response, LTM Policy no longer treats a missing header as an error, and no longer resets the connection as a consequence.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips