Bug ID 554523: Installing v11.5.3-HF2 onto v11.5.3-HF1 fails on 7050s using the GUI.

Last Modified: Jul 18, 2026

Affected Product(s):
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4

Fixed In:
12.1.0, 11.6.3.3

Opened: Oct 27, 2015

Severity: 5-Cosmetic

Symptoms

When installing v11.5.3-HF2 from v11.5.3-HF1 on a 7050s via the GUI, it will fail with 'No base image installed or compatible volume to install the Hotfix'. This occurs even when there is a base image installed.

Impact

Unable to install v11.5.3-HF2 from the GUI.

Conditions

Using the GUI to install v11.5.3-HF2 onto v11.5.3-HF1 on a 7050s platform.

Workaround

Perform installation from the tmsh command line.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips