Bug ID 556087: Special characters are displayed incorrectly in Access Policy :: Event Logs :: Access System Logs : Export to CSV file

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0

Opened: Nov 04, 2015

Severity: 3-Major

Related Article: K17261201

Symptoms

Special characters are displayed incorrectly in Access Policy :: Event Logs :: Access System Logs : Export to CSV file.

Impact

Depending on the number of characters present, the report might not be readable.

Conditions

This occurs if non-ASCII (multi-byte) characters are received by the login agent, and then the report is viewed.

Workaround

This issue occurs only when using special Unicode characters, and the only workaround is to avoid using such characters.

Fix Information

Unicode characters are now encoded appropriately, so they show as expected.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips