Bug ID 558870: Protected workspace does not work correctly with third party products

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 12.0.0, 12.0.0 HF1, 12.0.0 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2

Opened: Nov 18, 2015
Severity: 3-Major
Related AskF5 Article:
K12012384

Symptoms

1) Internet Explorer and Firefox cannot be launched in Windows protected workspace if Norton Internet Security 22.x is present on user's machines. 2) Microsoft OneDrive does not work correctly inside protected workspace.

Impact

User cannot launch Internet Explorer or Firefox inside protected workspace. Files cannot be synced to OneDrive.

Conditions

Norton Internet Security 22.x is installed on user's desktop. Protected workspace is used.

Workaround

There is no workaround.

Fix Information

User can now launch Internet Explorer or Firefox inside protected workspace.

Behavior Change