Bug ID 559655: Post RMA, system does not display correct platform name regardless of license

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2

Fixed In:

Opened: Nov 24, 2015
Severity: 3-Major


When you get an RMA and you are licensed for a 4000 and the unit received has been licensed as a 4200, you will have a difference between hardware on site and the new hardware received, regardless of what license you have.


Confusion as to what the actual platform is


Take a 4000 from manufacturing and license it for a 4200 wipe system and rebuild and license for a 4000 and tmsh show sys hardware and device groups will indicate it to be a 4200 if you have a 4200 from manufacturing and license it as a 4000 it will still indicate that it is a 4200 Affected platforms is following 2000/2200 4000/4200 5000/5200 7000/7200 10000/10200



Fix Information


Behavior Change