Bug ID 564496: Applying APM Add-on License Does Not Change Effective License Limit

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 12.0.0, 12.0.0 HF1, 12.0.0 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2

Opened: Dec 22, 2015
Severity: 3-Major
Related Article:


When an add-on license is applied on the active node, the effective license limit is not updated, even though telnet output shows that it is.


The actual number of sessions that can be established remains unchanged after adding an add-on license.


1. Set up a high availability (HA) configuration with a base APM license. 2. Apply an APM add-on license to increase Access and CCU license limits.


To make the add-on license effective, run the following command: bigstart restart tmm. For systems running v11.5.3, v11.5.4, and v11.6.0, use the following workaround: - Take one unit Offline. - Remove the HA configuration. - Reactivate license on the offline unit. - Take a peer unit Offline. - Release the first unit from Offline. - Reactivate license on the peer unit. - Rebuild HA configuration. - Release the peer unit from Offline.

Fix Information

Applying APM add-on license now increases Access and CCU license limits, as expected.

Behavior Change