Bug ID 565056: Fail to update VPN correctly for non-admin user.

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1, 11.6.0, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
13.0.0, 12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2

Opened: Dec 29, 2015

Severity: 2-Critical

Related Article: K87617654


VPN is not updated correctly for non-admin users.


VPN is not updated. A user is not asked to enter admin credentials and an error is given: "Error downloading required files (-1)"


Steps to Reproduce: 1. In BIG-IP 12.0, create Access Policy containing (Firewall Check, Machine Info, Machine Cert Auth, Cache and Session Control, Protected Workspace, VPN Resources with Optimized Applications.) 2. Login with a User without admin privileges 3. Run FF 4. Login to VS and install components 5. Click on NA resource on the webtop to start VPN tunnel => a user is asked for an admin password and VPN is successfully installed and established 6. Close FF and exit PWD



Fix Information

VPN is now updated as expected for non-admin users.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips