Bug ID 565056: Fail to update VPN correctly for non-admin user.

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1, 11.6.0, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
13.0.0, 12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2

Opened: Dec 29, 2015

Severity: 2-Critical

Related Article: K87617654

Symptoms

VPN is not updated correctly for non-admin users.

Impact

VPN is not updated. A user is not asked to enter admin credentials and an error is given: "Error downloading required files (-1)"

Conditions

Steps to Reproduce: 1. In BIG-IP 12.0, create Access Policy containing (Firewall Check, Machine Info, Machine Cert Auth, Cache and Session Control, Protected Workspace, VPN Resources with Optimized Applications.) 2. Login with a User without admin privileges 3. Run FF 4. Login to VS and install components 5. Click on NA resource on the webtop to start VPN tunnel => a user is asked for an admin password and VPN is successfully installed and established 6. Close FF and exit PWD

Workaround

None.

Fix Information

VPN is now updated as expected for non-admin users.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips