Bug ID 565137: Pool licensing fails in some KVM/OpenStack environments.

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP MA-VE(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:
12.1.0 HF1, 12.1.0

Opened: Dec 30, 2015
Severity: 2-Critical
Related Article:


Licensing a BIG-IP Virtual Edition (VE) from BIG-IQ, BIG-IQ can fail. The system posts the errors such as the following: -- In /var/log/ltm: Dossier error 16. -- In /var/log/restjavad: Dossier validation failed. error code: 5.


From BIG-IQ, the licensing operation will appear as a successful operation, however, BIG-IP VE will not be licensed.


This occurs when BIG-IQ is used to license the BIG-IP VE instance.


There is no workaround.

Fix Information

Licensing a BIG-IP Virtual Edition (VE) from BIG-IQ in OpenStack and/or KVM environments completes with success on BIG-IQ and BIG-IP.

Behavior Change