Bug ID 566061: Subscriber info missing in flow report after subscriber has been deleted

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP PEM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:
12.1.0, 11.6.1 HF1

Opened: Jan 06, 2016
Severity: 3-Major

Symptoms

If we have a subscriber flow during which the subscriber gets deleted, then the flow reports begin to report subscriber id as "unknown". It becomes difficult to map the flow to that specific subscriber.

Impact

If the customer is looking for subscriber id to match the flows, then they would miss out on these flows that get reported with unknown subscriber.

Conditions

Flow reporting is enabled for a subscriber. And the subscriber gets deleted in the middle of a flow.

Workaround

None

Fix Information

We now save the subscriber id so that it can be accessed even after the subscriber has been deleted.

Behavior Change