Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP LTM
Known Affected Versions:
11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4
Fixed In:
12.1.0
Opened: Jan 14, 2016 Severity: 3-Major
BIG-IP intermittently has SSL traffic failures with HSM. This symptom happens on both chassis and appliance. The general error messages are logged with "FIPS acceleration device failure: fips_poll_completed_reqs: req: 44 status: 0x1 : Cancel"
SSL traffic is failing.
When Safenet HSM is used with BIG-IP.
"bigstart restart pkcs11d" might mitigate this issue.
Multiple issues are fixed including better sync-up between tmm and pkcs11d. Fixes are also included to deal with key handle changes at HSM.