Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP APM, Install/Upgrade
Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2
Fixed In:
13.0.0, 12.1.0, 12.0.0 HF3
Opened: Jan 19, 2016 Severity: 2-Critical
The Edge client's version check is failing to check across a major version boundary, which causes the installer to not automatically update. F5InstServLog.txt reports the the following message service.cpp, 2015, VerifyPackage(), (0x64d) EXCEPTION - this is an old or same version - do not upgrade
Edge Client auto-installer fails.
Install EdgeClient from BIG-IP v12.0.0. Use EdgeClient to connect to a BIG-IP v12.1.0
None
The Edge client version check now properly detects new versions.