Bug ID 569583: Secondary Blade Rejects All Traffic after being added to the chassis

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.2

Opened: Jan 24, 2016

Severity: 2-Critical

Symptoms

After an upgrade ends in errors, the device may be left in a state that it erroneously believes to still be in the middle of the upgrade.

Impact

Secondary blade blocks all ASM traffic.

Conditions

A second blade is installed into a chassis and there are errors as it comes up. System configuration is never successfully loaded. This can occur during upgrades to versions prior to 12.0.0.

Workaround

1) Delete the /var/ts/var/install/ucs_install.pid file on all blades 2) Push a fresh sync from a good device.

Fix Information

The system correctly detects that it is no longer in the middle of an upgrade.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips