Bug ID 570277: SafeNet client not able to establish session to all HSMs on all blades.

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5

Fixed In:
13.0.0, 12.1.3.6

Opened: Jan 27, 2016
Severity: 3-Major
Related Article:
K16044231

Symptoms

SafeNet client not able to establish session to all HSMs on all blades.

Impact

SafeNet HSM HA is not being used at its maximal capacity.

Conditions

When the BIG-IP chassis is used with SafeNet HSM high availability (HA), and when BIG-IP tmm interface is used.

Workaround

Restart pkcs11d to mitigate this issue.

Fix Information

We have adjusted the startup timing of pkcs11d to wait until tmm initialization finishes. Also we added retry for pkcs11d threads when connecting to HSM.

Behavior Change