Bug ID 572567: Portal Access: JavaScript errors accessing MS SharePoint 2010 / 2013 / 2016 in Internet Explorer 11

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1

Opened: Feb 09, 2016
Severity: 3-Major


Microsoft Internet Explorer version 11 (IE11) shows numerous JavaScript errors in debug console opening SharePoint pages with document lists via Portal Access. As a result, part of SharePoint functionality is unavailable (document submenus, for instance). System posts the following message: Export to database failed. To export a list, you must have a Microsoft SharePoint Foundation-compatible application.


SharePoint application may not work correctly.


- Using Portal Access in IE11. - Accessing SharePoint 2010 / 2013 / 2016. - Opening document library page in SharePoint.


None, although you can successfully access the library directly using IE11.

Fix Information

Now SharePoint pages with shared document lists can be opened correctly via Portal Access.

Behavior Change