Bug ID 572825: write to sessiondb fails for localdb password reset

Last Modified: Dec 20, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4

Fixed In:
13.0.0

Opened: Feb 09, 2016
Severity: 3-Major

Symptoms

When the localdb instance name contains "." character, Apmd wont be able to store the memcache entry. The store operation will fail. You will see a log "notice apmd[15593]: 01490000:5: mc_set_mkey() failed with error [11]."

Impact

The run time user information ( like login failure count ) is stored in memcache, if we are not able to store the entry in memcache, we will fail to authenticate the user.

Conditions

This can occur when doing a localdb password change and the localdb instance name has a period in it.

Workaround

Ensure your Localdb instance names do not contain a "." character.

Fix Information

None

Behavior Change