Bug ID 574262: Rarely encountered lockup for N3FIPS module when processing key management requests.

Last Modified: Mar 21, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4

Fixed In:
11.5.4 HF1

Opened: Feb 17, 2016
Severity: 3-Major

Symptoms

The N3FIPS module does not respond to key management requests.

Impact

Existing data continues to forward, but new traffic keys fail. MGMT locks up. This is a rarely encountered issue.

Conditions

No specific condition has been identified for this failure.

Workaround

A SNMP trap is generated when N3FIPS is locked up. The trap informs the user that the BIG-IP system must be rebooted. Rebooting clears the condition.

Fix Information

The N3FIPS module no longer experiences occasional lockups when processing key management requests.

Behavior Change