Bug ID 574318: Unable to resume session when switching to Protected Workspace

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0, 11.5.4 HF2

Opened: Feb 17, 2016

Severity: 2-Critical

Symptoms

Clients logging into Protected Workspace are unable to view the page. The client's log file may have the following signature: HandlePwsCmd, detoured.dll signature validation error

Impact

Client browser cannot render the protected workspace

Conditions

This occurs infrequently on certain Windows clients logging into Protected Workspace

Workaround

None

Fix Information

Fixed an issue preventing Windows clients from using Protected Workspace

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips