Bug ID 574648: Edge browser prompts user to install an application from Windows Store if Endpoint Inspection is configured

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Opened: Feb 19, 2016

Severity: 3-Major

Symptoms

When a user connects to an APM device configured with Endpoint Inspection for the first time using the Edge browser, the browser prompts the user to install an application from the Windows Store. This is confusing because there is no application in the store.

Impact

Potential confusion, which might generate support calls.

Conditions

- Edge Browser is used - APM configured with Endpoint Inspection - No recent F5 Networks client components installed on the system

Workaround

Have the end user dismiss this dialog box and follow the prompts in the browser to download and install the F5 client components.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips