Bug ID 580591: HTTP monitor NTLM authentication requires domain to be uppercase

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
13.0.0

Opened: Mar 15, 2016

Severity: 3-Major

Symptoms

NTLMv2 authentication support in the bigd monitor only works reliably with Microsoft servers if the (NetBIOS) domain part of the ("Down-Level Logon Name" format, https://msdn.microsoft.com/en-us/library/windows/desktop/aa380525(v=vs.85).aspx#down_level_logon_name) username is either omitted or entered in uppercase (DOMAIN\user). However, if it entered in lowercase (domain\user), authentication fails.

Impact

HTTP monitor marks member down.

Conditions

Monitor using NTLM authentication with domain not uppercase.

Workaround

Change domain in monitor user string to uppercase.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips