Bug ID 580715: ASM is not sending 64k remote logs over UDP

Last Modified: Feb 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,,, 13.1.3,,

Opened: Mar 15, 2016
Severity: 3-Major


The following log messages appears in bd.log and asm.log: ASM configuration error: event code L3350 Failed to write to remote logger vs_name_crc 1119927693 LoggingAccount.cpp:3348`remote log write FAILED res = -3 <Failed to send remote message (remote server not responding)> errno <Message too long>


Missing logs in the remote logger.


A remote logger with UDP and with max message length of 64k


Change the remote logger to TCP or (reduce the message length to 1k)

Fix Information


Behavior Change