Bug ID 580715: ASM is not sending 64k remote logs over UDP

Last Modified: Feb 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2

Opened: Mar 15, 2016
Severity: 3-Major

Symptoms

The following log messages appears in bd.log and asm.log: ASM configuration error: event code L3350 Failed to write to remote logger vs_name_crc 1119927693 LoggingAccount.cpp:3348`remote log write FAILED res = -3 <Failed to send remote message (remote server not responding)> errno <Message too long>

Impact

Missing logs in the remote logger.

Conditions

A remote logger with UDP and with max message length of 64k

Workaround

Change the remote logger to TCP or (reduce the message length to 1k)

Fix Information

None

Behavior Change