Bug ID 580893: Support for Single FQDN usage with Citrix Storefront Integration mode

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2

Fixed In:
13.0.0, 12.1.2, 11.6.1 HF1

Opened: Mar 16, 2016
Severity: 3-Major
Related AskF5 Article:
K08731969

Symptoms

Adding a new login account onto Citrix Receiver enumerates the applications and desktop. Logging off and reconnecting using the same account starts failing.

Impact

Clients are unable to connect.

Conditions

-- Citrix Storefront Integration mode with APM. -- Using the same FQDN to access both Storefront as well as an APM virtual server.

Workaround

No workaround other than using different FQDNs.

Fix Information

You can now use the same FQDN to successfully access both Storefront as well as an APM virtual server.

Behavior Change