Bug ID 581840: Cannot use Administrator account other than 'admin' to manage BIG-IP systems through BIG-IQ.

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP BIG-IQ(all modules)

Known Affected Versions:
11.5.8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4, 12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
11.5.9

Opened: Mar 18, 2016

Severity: 3-Major

Related Article: K46576869

Symptoms

Attempting to use BIG-IQ to manage BIG-IP systems using an Administrator account named other than 'admin' can fail.

Impact

You cannot manage BIG-IP systems through BIG-IQ.

Conditions

-- BIG-IQ managing BIG-IP systems. -- Using an Administrator account different from 'admin',

Workaround

Use the 'admin' account on BIG-IQ to manage BIG-IP devices.

Fix Information

Can now use an Administrator account other than 'admin' to manage BIG-IP systems through BIG-IQ.

Behavior Change

Local requests through iControl client are now made on port 80, instead of 443.

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips