Bug ID 583624: Statistics collection not working for wideip/pool/pool member GTM objects

Last Modified: Nov 14, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP EM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Mar 29, 2016
Severity: 3-Major

Symptoms

EM not able to view some GTM objects like wideip, pools and pool members.

Impact

EM not able to view some GTM objects like wideip, pools and pool members.

Conditions

GTM provisioned and BIG-IP v12.0+

Workaround

On EM: - Create custom profile for each GTM object with "Collect Data" disabled (uncheck). Statistics ›› Managed Devices : Global Traffic Profiles : Pool Member Profiles Statistics ›› Managed Devices : Global Traffic Profiles : Pool Profiles Statistics ›› Managed Devices : Global Traffic Profiles : Wideip Profiles - Apply created profile from Enterprise Management ›› Devices : Device List ›› Statistics : Configure : <DEVICE NAME> Statistics Profile - Object Type - Global Traffic Pool Member and associate profile to all Pool Member Name Statistics Profile - Object Type - Global Traffic Pool and associate profile to all Pool Name Statistics Profile - Object Type - Global Traffic Wide IP and associate profile to all Wide IP Name - Confirmed the error no longer appears on BIG-IP, and we can view statistics for LTM object.

Fix Information

None

Behavior Change