Bug ID 584762: After restarting bcm56xxd, 5.x interface might show as down.

Last Modified: May 01, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,,

Opened: Apr 01, 2016
Severity: 3-Major


During internal testing, a very rare condition manifests in which the 5.x interfaces are down after a bcm56xxd restart. Signature in the log file is 01010031:4: Device warning: HSBe2 XLMAC initial recovery failed after 11 retries.


The 5.x interfaces connect the blades to the backplane so the blades cannot pass messages over the backplane.


This has been seen very rarely and its causes are unknown.


The command bigstart restart bcm56xxd restarts all interfaces and should bring the 5.x interfaces back up.

Fix Information


Behavior Change