Bug ID 585562: VMware View HTML5 client shipped with Horizon 7 does not work through BIG-IP APM in Chrome/Safari

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2

Fixed In:
13.0.0, 12.1.2, 11.6.1 HF1

Opened: Apr 05, 2016
Severity: 3-Major
Related AskF5 Article:
K65620682

Symptoms

When using Google Chrome or Safari (WebKit-based) browser to launch VMware View HTML5 client for Horizon 7 from APM webtop, this attempt fails with a blank screen in place of remote desktop session.

Impact

Cannot use HTML5 client. Only native client (Horizon View client) is available.

Conditions

-- BIG-IP APM configured as PCoIP proxy for Horizon 7. -- APM webtop in which the HTML5 client is used to launch a remote desktop.

Workaround

when HTTP_REQUEST { if { [HTTP::header "Origin"] ne "" } { HTTP::header remove "Origin" } }

Fix Information

VMware View HTML5 client shipped with Horizon 7 now work sthrough BIG-IP APM in Chrome/Safari.

Behavior Change