Bug ID 587716: Webtop doesn't notify user about ended session when F5 VPN application is used

Last Modified: Dec 10, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Fixed In:
13.0.0

Opened: Apr 14, 2016
Severity: 3-Major

Symptoms

Internet Explorer based VPN solution will notify webtop window when APM session expires. New F5 VPN based solution (for Chrome and Firefox) has a technical limitation doing that, thus Webtop window still indicates webtop not a logout page like in case with Internet Explorer.

Impact

When the session expires/killed by an admin F5 VPN app exists leaving Webtop untouched. This may confuse a user that the session is still valid

Conditions

* Chrome or Firefox is used * Windows, Mac or Linux machine is used * User establishes VPN using F5 VPN application * Session expires on server

Workaround

N/A

Fix Information

Session validity is now performed when a user clicks on resource tile on webtop. If session is expired, webtop will redirect to logout page

Behavior Change