Symptoms

Internet Explorer based VPN solution will notify webtop window when APM session expires. New F5 VPN based solution (for Chrome and Firefox) has a technical limitation doing that, thus Webtop window still indicates webtop not a logout page like in case with Internet Explorer.

Impact

When the session expires/killed by an admin F5 VPN app exists leaving Webtop untouched. This may confuse a user that the session is still valid

Conditions

* Chrome or Firefox is used * Windows, Mac or Linux machine is used * User establishes VPN using F5 VPN application * Session expires on server

Workaround

N/A

Fix Information

Session validity is now performed when a user clicks on resource tile on webtop. If session is expired, webtop will redirect to logout page

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips