Bug ID 588140: Pool licensing fails in some KVM/OpenStack environments

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP BIG-IQ(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:
12.1.0 HF1, 12.1.0

Opened: Apr 18, 2016

Severity: 2-Critical

Symptoms

Licensing a BIG-IP Virtual Edition (VE) from BIG-IQ, BIG-IQ can fail. The system posts the following error in /var/log/ltm: Dossier error 16.

Impact

From BIG-IQ, the licensing operation will appear as a successful operation, however, BIG-IP VE will not be licensed.

Conditions

This occurs when BIG-IQ is used to license the BIG-IP VE instance.

Workaround

None

Fix Information

Licensing a BIG-IP Virtual Edition (VE) from BIG-IQ in OpenStack and/or KVM environments completes with success on BIG-IQ and BIG-IP.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips