Bug ID 595394: Upgrading 11.5.x/11.6.x hourly billing instances in AWS with multiple NICs to 12.1.x can result in instance becoming inaccessible.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP Install/Upgrade, MA-VE(all modules)

Known Affected Versions:
12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:
13.0.0, 12.1.1 HF2, 12.1.1 HF1, 12.1.0 HF2

Opened: May 24, 2016

Severity: 2-Critical

Symptoms

Upgrading 11.5.x/11.6.x hourly billing instances in AWS with multiple NICs to 12.1.x can result in instance becoming inaccessible.

Impact

User might not be able to log-in to the instance.

Conditions

11.5.x/11.6.x Hourly Billing instances with multiple NICs attached.

Workaround

Rebooting the instance corrects the problem.

Fix Information

Upgrading 11.5.x/11.6.x hourly billing instances in AWS with multiple NICs to 12.1.x works with new Hourly billing licenses.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips