Bug ID 595394: Upgrading 11.5.x/11.6.x hourly billing instances in AWS with multiple NICs to 12.1.x can result in instance becoming inaccessible.

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP Install/Upgrade, MA-VE(all modules)

Known Affected Versions:
12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
13.0.0

Opened: May 24, 2016

Severity: 2-Critical

Symptoms

Upgrading 11.5.x/11.6.x hourly billing instances in AWS with multiple NICs to 12.1.x can result in instance becoming inaccessible.

Impact

User might not be able to log-in to the instance.

Conditions

11.5.x/11.6.x Hourly Billing instances with multiple NICs attached.

Workaround

Rebooting the instance corrects the problem.

Fix Information

Upgrading 11.5.x/11.6.x hourly billing instances in AWS with multiple NICs to 12.1.x works with new Hourly billing licenses.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips