Bug ID 595605: Upgrades from 11.6.1 or recent hotfix rollups to 12.0.0 may fail

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0, 12.1.0 HF1, 12.1.0 HF2

Fixed In:
12.1.1

Opened: May 24, 2016
Severity: 2-Critical

Symptoms

An upgrade to BIG-IP v12.0.0 will fail when all of the following conditions are met: - AVR provisioned - Upgrading to v12.0.0 from the following versions : - 11.6.1 Certain engineering hotfixes are also affected.

Impact

The upgrade to 12.0.0 will succeed but the configuration will fail to load. This can be detected by running tmsh load sys config verify. You will see the following signature: Unexpected Error: "Can't load keyword definition (analytics-report.device_group)"

Conditions

The following Engineering Hotfixes are affected. - 11.6.0-hf5 EHF index 110 (Hotfix-BIGIP-11.6.0.5.110.429-HF5-ENG.iso) - 11.6.0-hf5 EHF Index 214 - 11.6.0-hf5 EHF index 233 - 11.6.0-hf6 EHF index 240 11.6.1 is also affected.

Workaround

12.1.1 is schema compatible with 11.6.1, so upgrade to 12.1.1 instead.

Fix Information

None

Behavior Change