Bug ID 595874: Upgrading 11.5.x/11.6.x hourly billing instances to 12.1.0 fails due to license SCD.

Last Modified: Apr 19, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, VE(all modules)

Known Affected Versions:
11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4

Fixed In:
11.6.1 HF2, 11.6.0 HF8, 11.5.4 HF2, 11.5.1 HF11

Opened: May 25, 2016
Severity: 3-Major
Related AskF5 Article:


BIG-IP Virtual Edition (VE) instances that use the Amazon Web Services (AWS) hourly billing license model may fail when upgrading to version 12.1.0. As a result of this issue, you may encounter the following symptom: After upgrading to version 12.1.0, the BIG-IP VE instance license is invalid.


BIG-IP VE instance licenses are not valid after upgrading to software version 12.1.0.


This issue occurs when all of the following conditions are met: -- You have BIG-IP VE instances that use the hourly billing licensing model. -- Your BIG-IP VE instances are running 11.5.x or 11.6.x software versions. -- Your BIG-IP VE instances are running within the AWS EC2 environment. -- You upgrade the BIG-IP VE instance using the liveinstall method.


To work around this issue, you can use the liveinstall method on the hotfix image directly (instead of installing the base software image and then the hotfix image). To do so, perform the following procedure: Impact of workaround: Performing the following procedure requires rebooting the system and should be performed only during a maintenance window. Download the BIGIP- and Hotfix-BIGIP- files to your workstation. For more information about downloading software, refer to SOL167: Downloading software and firmware from F5. Copy the downloaded files from your workstation to the /shared/images directory on the VE instance. To perform the installation by using the liveinstall method, and reboot the BIG-IP VE instance to the volume running the new software, use the following command syntax: tmsh install sys software hotfix Hotfix-BIGIP- volume <volume-number> reboot For example, to install the hotfix to volume HD1.3 and reboot to the volume running the newly installed software, type the following command: tmsh install sys software hotfix Hotfix-BIGIP- volume HD1.3 reboot Verify the installation progress by typing the following command: tmsh show sys software Output appears similar to the following example: Sys::Software Status Volume Product Version Build Active Status ---------------------------------------------------------------- HD1.1 BIG-IP 12.0.0 0.0.606 yes complete HD1.2 BIG-IP 12.1.0 0.0.1434 no complete HD1.3 BIG-IP 12.1.0 0.0.1434 no installing 6.000 pct

Fix Information

BIG-IP VE instances that use the AWS hourly billing license model now complete successfully when upgrading to version 12.1.0.

Behavior Change