Bug ID 596166: Cannot create email using Address Book

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6

Fixed In:
13.0.0, 12.1.3.7

Opened: May 27, 2016
Severity: 3-Major

Symptoms

Cannot create email using Address Book, specifically, the To, Cc, and Bcc buttons do not work.

Impact

Email window will be closed and New empty one is opened. Cannot use the To, Cc, and Bcc buttons to add users.

Conditions

Attempting to create email using Address Book. 1. Use OWA2010. 2. Navigate to the virtual server. 3. Click logon. 4. Type credentials in the Web App form, and logon to OWA. 5. Click New to create new email. 6. Click To (to open Address Book), click To, Cc, and Bcc to choose highlighted user. 7. Once address is in To field Click OK.

Workaround

None.

Fix Information

Now, clicking the To, Cc, and Bcc buttons opens a new message window addressed to the specified users.

Behavior Change