Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP AVR, Install/Upgrade
Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4
Opened: Jun 02, 2016 Severity: 3-Major
After an upgrade from BIG-IP v11.6.1 to BIG-IP v12.0.0, the system fails to load the configuration, and logs these messages to /var/log/ltm: crit tmsh[8585]: 01420001:2: Can't load keyword definition (analytics-report.device_group) : framework/SchemaCmd.cpp, line 810 emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- emerg load_config_files: "/usr/bin/tmsh -n -g load sys config partitions all" - failed. -- Running "tmsh load sys config" will report an error: fatal: (Can't load keyword definition (analytics-report.device_group)) (framework/SchemaCmd.cpp, line 810), exiting... This will also occur if restoring a UCS archive from a v11.6.1 system on a BIG-IP v12.0.0 system.
Config load fails after upgrade.
An upgrade is performed from BIG-IP v11.6.1 to BIG-IP v12.0.0, and AVR is provisioned. Even if AVR is provisioned and then un-provisioned, if the configuration file contains "analytics" objects, this issue will also occur. This happens even if AVR was never configured.
This only occurs on upgrade from 11.6.1 to 12.0.0. Upgrading from 11.6.1 to 12.1.0 does not exhibit this. If you encountered this when upgrading to 12.0.0, you can manually remove the analytics objects from the bigip.conf file and reload the configuration, then rebuild your analytics profiles.
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