Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP ASM, Install/Upgrade
Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1
Opened: Jun 03, 2016 Severity: 3-Major Related Article:
K59135544
After upgrading, to 12.0.0 or higher ASM shows as not ready in the GUI. /var/log/ltm has this signature: err asm_tables_dump.pl[20647]: gave up waiting for ASM to start, please try again later.
System upgrades, but ASM reports as not ready and config sync fails.
This occurs on upgrading, when one or more ASM policies contains no name. It is not known what causes an ASM policy to have no name.
If you cannot find the policy in the GUI with no name, the following mysql command can help with detection: mysql -uroot -p`perl -MF5::DbUtils -e 'print F5::DbUtils::get_mysql_password(user => qw{root})'` -e 'SELECT * FROM PLC.PL_POLICIES WHERE name = ""\G' The policy can be removed from the GUI, and at that point restarting the system should succeed as expected.
None