Bug ID 598166: SafeNet client uninstall fails on 6900 FIPS and 8900 FIPS platforms

Last Modified: Mar 21, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4

Opened: Jun 08, 2016
Severity: 3-Major

Symptoms

SafeNet client uninstall fails.

Impact

Luna vkd driver cannot be uninstalled/removed as it is being in use by PCI.

Conditions

When SafeNet HSM client is installed to a BIG-IP system that also has Cavium Luna FIPS PCI service on.

Workaround

Stop/kill Luna PCI service before uninstalling SafeNet HSM Client software from the BIG-IP system on 6900 FIPS and 8900 FIPS platforms. Warning: Removing the vkd driver may cause the Luna PCI service be down permanently.

Fix Information

None

Behavior Change