Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1
Fixed In:
13.0.0, 12.1.2, 11.6.1 HF2, 11.5.4 HF3
Opened: Jun 09, 2016 Severity: 3-Major Related Article:
K01446161
During the logon to Citrix StoreFront through an APM virtual server, after the login page, the BIG-IP system sends the client the following error: Error 404 file or directory not found.
Cannot access Citrix StoreFront unified UI through Android Receiver 3.9.
This occurs when the following conditions are met: - Citrix Android receiver 3.9. - APM is in integration mode with Citrix StoreFront. - Storefront unified experience mode is enabled.
For StoreFront integration mode, there is an iRule that is created by the iApp that redirects the root page to the store's URI. The workaround is to add an additional redirect for the receiver_uri ending with receiver.html. The iRule below contains this workaround. It is also recommended to delete and recreate the existing store account. when HTTP_REQUEST { if { [regexp -nocase {/citrix/(.+)/receiver\.html} [HTTP::path] dummy store_name] } { log -noname accesscontrol.local1.debug "01490000:7: setting http path to /Citrix/$store_name/" HTTP::path "/Citrix/$store_name/" } }
Citrix Android Receiver 3.9 now works through APM in StoreFront integration mode.