Bug ID 598697: vCMP guests may fail after vCMP host system is upgraded to BIG-IP v12.1.x when 'qemu' user isn't created

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, vCMP(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2

Fixed In:
13.0.0, 12.1.2

Opened: Jun 10, 2016
Severity: 2-Critical


After installing v12.1.0 on a vCMP host system the guests don't start anymore and remain in "failed" state. Errors similar to these are logged in the ltm log file: Jun 10 08:17:22 slot1/VIP4480-R68-S26 crit vcmpd[14354]: 01510003:2: User "qemu" doesn't exist <..> Jun 10 08:17:22 slot1/VIP4480-R68-S26 err vcmpd[14354]: 01510004:3: Guest (test-guest): Failure - Error starting VM. Jun 10 08:17:22 slot1/VIP4480-R68-S26 info vcmpd[14354]: 01510007:6: Guest (test-guest): VS_STARTING->VS_FAILED


After installing v12.1.0 on a vCMP host system the guest don't start anymore and remain in "failed" state.


Upgrade vCMP host to v12.1.0 or higher vCMP host system was originally installed with v11.6.0 or older builds.


Workaround is to run the following command: useradd -r -u 107 -g qemu -G kvm -d / -s /sbin/nologin -c "qemu user" qemu then: bigstart restart vcmpd

Fix Information


Behavior Change