Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP Install/Upgrade, vCMP
Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2
Fixed In:
13.0.0, 12.1.2
Opened: Jun 10, 2016 Severity: 2-Critical
After installing v12.1.0 on a vCMP host system the guests don't start anymore and remain in "failed" state. Errors similar to these are logged in the ltm log file: Jun 10 08:17:22 slot1/VIP4480-R68-S26 crit vcmpd[14354]: 01510003:2: User "qemu" doesn't exist <..> Jun 10 08:17:22 slot1/VIP4480-R68-S26 err vcmpd[14354]: 01510004:3: Guest (test-guest): Failure - Error starting VM. Jun 10 08:17:22 slot1/VIP4480-R68-S26 info vcmpd[14354]: 01510007:6: Guest (test-guest): VS_STARTING->VS_FAILED
After installing v12.1.0 on a vCMP host system the guest don't start anymore and remain in "failed" state.
Upgrade vCMP host to v12.1.0 or higher vCMP host system was originally installed with v11.6.0 or older builds.
Workaround is to run the following command: useradd -r -u 107 -g qemu -G kvm -d / -s /sbin/nologin -c "qemu user" qemu then: bigstart restart vcmpd
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