Last Modified: Jul 13, 2024
Affected Product(s):
BIG-IP All
Known Affected Versions:
11.2.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2
Fixed In:
13.0.0, 12.1.2, 11.6.1 HF2, 11.5.7
Opened: Jun 21, 2016 Severity: 3-Major Related Article:
K07611440
After deleting a user in the BIG-IP GUI (under Access Policy :: Local User DB : Manage Users), the following symptoms may be observed: 1. After approximately 10 minutes, an error similar to the following appears in the LTM log (/var/log/ltm): mcpd[25939]: 01070418:5: connection 0x5dde19c8 (user admin) was closed with active requests This message may also appear in /var/log/webui.log and /var/log/tomcat/catalina.out. 2. After clicking Refresh, the GUI may not show the correct web page.
Error messages logged. GUI may not show the correct web page.
This has been reported most frequently when deleting local users (Access Policy :: Local User DB : Manage Users), but has been encountered in other ways. The issue might require deleting a user and then remaining on the Manage Users page until an internal timeout of approximately 10 minutes passes.
Use the CLI (tmsh) to delete local users.
Errors are no longer logged after deleting user in GUI.