Bug ID 601407: Legacy PNAgent access does not work from Citrix Receiver 4.3 onwards

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2

Fixed In:
11.5.4 HF3

Opened: Jun 24, 2016
Severity: 3-Major

Symptoms

While adding a new account from Citrix Receiver, it does not prompt for the credentials

Impact

Could not access the published applications.

Conditions

APM is in integration mode with Storefront or web interface and APM uses only pnagent protocol for the integration.

Workaround

None

Fix Information

APM supports new user agent string from Citrix Receiver 4.3 onwards.

Behavior Change