Bug ID 601407: Legacy PNAgent access does not work from Citrix Receiver 4.3 onwards

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10

Opened: Jun 24, 2016

Severity: 3-Major

Symptoms

While adding a new account from Citrix Receiver, it does not prompt for the credentials

Impact

Could not access the published applications.

Conditions

APM is in integration mode with Storefront or web interface and APM uses only pnagent protocol for the integration.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips