Bug ID 601670: License not operational on AWS after upgrading from 12.0.0-HF1 to 12.0.0-HF3

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Opened: Jun 27, 2016
Severity: 2-Critical


On AWS, after upgrading 12.0.0HF1-1.14.628 to versions before 12.0.0-hf4, the license becomes INOPERATIVE.


License becomes non-operational.


Upgrading an instance from 12.0.0HF1-1.14.628 to 12.0.0-HF3.


The workaround for this issue is to boot back into previous boot volume, and then upgrade to 12.0.0-HF4 or higher version.

Fix Information


Behavior Change