Bug ID 601670: License not operational on AWS after upgrading from 12.0.0-HF1 to 12.0.0-HF3

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Opened: Jun 27, 2016

Severity: 2-Critical

Symptoms

On AWS, after upgrading 12.0.0HF1-1.14.628 to versions before 12.0.0-hf4, the license becomes INOPERATIVE.

Impact

License becomes non-operational.

Conditions

Upgrading an instance from 12.0.0HF1-1.14.628 to 12.0.0-HF3.

Workaround

The workaround for this issue is to boot back into previous boot volume, and then upgrade to 12.0.0-HF4 or higher version.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips