Bug ID 601757: A managed BIG-IP may inaccurately be marked as down on occasion

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
4.6.0, 5.0.0

Fixed In:
5.1.0, 5.0.0 HF1

Opened: Jun 28, 2016
Severity: 3-Major

Symptoms

When a BIG-IP is discovered and monitored from the BIG-IQ, it may occasionally be marked as down for one minute.

Impact

Very rarely the discovered BIG-IP will be marked down for one minute, even though it is up. If customer has an alert configured, it will alert the customer that the BIG-IP is down.

Conditions

BIG-IP is discovered and actually up. The more BIG-IPs that are discovered, the more likely this issue is to be seen in a given time period.

Workaround

There is no known workaround.

Fix Information

We corrected a timing issue with connections between BIG-IQ and managed devices to resolve the possibility of inaccurately reporting managed BIG-IP systems as down.

Behavior Change