Bug ID 602502: Unable to view the SSL Cert list from the GUI

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1

Fixed In:
13.0.0, 12.1.2

Opened: Jul 01, 2016

Severity: 3-Major


When you try to see information about any SSL certificates in the GUI, it displays an error: An error has occurred while trying to process your request.


Unable to view the any SSL Cert from the GUI


Can not view any SSL certificates in the GUI if at least one certificate has a double extension(like test.crt.crt) in its name.


Delete such certificate through TMSH and reimport without .crt extension in the certificate name. delete sys file ssl-cert test.crt.crt

Fix Information

Should be able to view/delete/export certificates from GUI.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips