Bug ID 602596: Instance is not licensed automatically if license is lost or inoperative.

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP MA-VE(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Jul 01, 2016
Severity: 4-Minor

Symptoms

Instance license does not work.

Impact

Instance license does not work and must be relicensed.

Conditions

This can happen for the following reasons: 1. Instance lost the license due to manual deletion of the license. 2. Instance license becomes inoperative after moving config without the no-license flag.

Workaround

The workaround depends on how the license was lost. If the license was manually deleted, run the following command to get a new license: /usr/libexec/autoLicense -l If the license became inoperative because the config was moved without the no-license flag, do the following to get a new license: 1. Delete /config/bigip.license. 2. Run this command: /usr/libexec/autoLicense -l.

Fix Information

None

Behavior Change