Bug ID 602887: User-friendly message regarding SSL connection errors via Portal Access.

Last Modified: Nov 22, 2021

Affected Product(s):
BIG-IP APM(all modules)

Fixed In:

Opened: Jul 05, 2016

Severity: 3-Major


If Virtual server with Portal Access is not configured to support SSL connections to back-end servers, client would see connection errors without any explanation trying to use HTTPS URLs.


Client cannot connect to HTTPS back-end via this Virtual server, but there is no any error messages describing real reason.


Virtual server with Portal Access but without SSL support for back-end servers.



Fix Information

Now client receives readable error page which explains why it is impossible to use HTTPS back-ends with such Virtual server. It is expected that 'Use HTTP Status 503 for Error Pages' option is enabled in Access Profile to make this error condition recognizable by browser.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips