Bug ID 602887: User-friendly message regarding SSL connection errors via Portal Access.

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Fixed In:
13.0.0

Opened: Jul 05, 2016
Severity: 3-Major

Symptoms

If Virtual server with Portal Access is not configured to support SSL connections to back-end servers, client would see connection errors without any explanation trying to use HTTPS URLs.

Impact

Client cannot connect to HTTPS back-end via this Virtual server, but there is no any error messages describing real reason.

Conditions

Virtual server with Portal Access but without SSL support for back-end servers.

Workaround

None

Fix Information

Now client receives readable error page which explains why it is impossible to use HTTPS back-ends with such Virtual server. It is expected that 'Use HTTP Status 503 for Error Pages' option is enabled in Access Profile to make this error condition recognizable by browser.

Behavior Change