Bug ID 603080: Automatic license re-activation generates error

Last Modified: Sep 13, 2023

Affected Product(s):
iApps TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.1, 12.1.2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6

Opened: Jul 06, 2016

Severity: 1-Blocking


When you re-activate your license via the GUI while running 12.1.1 HF1, an error is displayed: An error has occurred while trying to process your request.


A page will be returned with an error message that says "An error has occurred while trying to process your request." The license update still occurs normally, and if you go back to the license page at System :: License you should notice that any add-on keys have been added as expected.


This occurs when using automatic license re-activation while running 12.1.1 HF1



Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips