Last Modified: Sep 13, 2023
Affected Product(s):
iApps TMOS
Known Affected Versions:
12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6
Opened: Jul 06, 2016 Severity: 1-Blocking
When you re-activate your license via the GUI while running 12.1.1 HF1, an error is displayed: An error has occurred while trying to process your request.
A page will be returned with an error message that says "An error has occurred while trying to process your request." The license update still occurs normally, and if you go back to the license page at System :: License you should notice that any add-on keys have been added as expected.
This occurs when using automatic license re-activation while running 12.1.1 HF1
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