Bug ID 603960: Managed device license status is not updated

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IQ Device(all modules)

Known Affected Versions:
5.0.0, 5.0.0 HF1, 5.1.0

Fixed In:
5.2.0

Opened: Jul 10, 2016
Severity: 4-Minor

Symptoms

BIG-IQ's managed device license status does not reflect the current managed device's license status for 12 hours.

Impact

Incorrect managed device license status is shown for 12 hours.

Conditions

A BIG-IP with an experienced license has recently been reactivated or a new license granted.

Workaround

PATCH /mgmt/cm/shared/event/alert-config/license_health { "eventCreationIntervalInMillis": 60000, "pollingInterval": "1m", "eventTimeWindow": "1h" } This sets the config to generate an event every minute, check for alerts every minute, and check events over the past hour. An alert should be thrown within a few minutes. Note that in scale environments this will introduce thousands of new events into the system and may cause Toku slowness.

Fix Information

The reactivated/new license status is now updated within a few minutes.

Behavior Change