Bug ID 604050: Failed to get master key (ERR_NOT_FOUND) in apm log on first boot

Last Modified: Dec 20, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4

Opened: Jul 11, 2016
Severity: 4-Minor

Symptoms

After booting a new platform for the first time, you may see the following log entry in /var/log/apm: err tmm1[17340]: 01490563:3: (null):Common:00000000: Access stats encountered error: Failed to get master key (ERR_NOT_FOUND)

Impact

This is a residual log entry and is benign and can be safely ignored

Conditions

Viewing /var/log/ltm after first boot

Workaround

None

Fix Information

None

Behavior Change