Bug ID 605537: Error when resetting statistics on GSLB Pool Members

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP DNS(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5

Fixed In:
13.0.0, 12.1.3.6

Opened: Jul 18, 2016

Severity: 4-Minor

Related Article: K03997964

Symptoms

GUI error: "An error has occurred while trying to process your request." when attempting to reset the GSLB stats for DNS Pool Members.

Impact

Inability to reset stats for BID-IP DNS Pool Members statistics from the GUI.

Conditions

-- In the GUI on the Statistics :: Module Statistics : DNS : GSLB :: Pool Members page. -- Attempting to reset statistics. Note: This occurs only on Pool Members Statistics. Other Types are unaffected.

Workaround

You can attempt to reset using a command line command similar to the following: $ tmsh reset-stats gtm pool <record> <pool> members { <server_obj>:<member> }. For example: $ tmsh reset-stats gtm pool a myPool1 members { LTM107:/Common/myFastL4VS }.

Fix Information

Fixed issue on the GSLB Pool Member stats page.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips