Bug ID 607360: Safenet 6.2 library missing after upgrade

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2

Fixed In:
13.0.0, 12.1.2

Opened: Jul 27, 2016

Severity: 2-Critical

Symptoms

After upgrading BIG-IP, a symbolic link is missing to the core Safenet library.

Impact

Safenet 6.2 is not functional.

Conditions

This occurs when a BIG-IP installation with Safenet 6.2 already installed is upgraded.

Workaround

Reinstall Safenet 6.2. Or, run this command at all blades of BIG-IP after the installation. ln -sf /shared/safenet/toolkit/libgem.so /usr/lib64/openssl/engines/libgem.so

Fix Information

Add symbolic link to libgem at time of pkcs11d daemon start/restart.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips