Bug ID 609403: The BIG-IQ timezone is off-set for the SevOne Performance Logging Appliance monthly-scheduled push time

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Fixed In:
5.2.0

Opened: Aug 05, 2016
Severity: 3-Major

Symptoms

If the BIG-IQ time zone is different than the browser time zone for the browser accessing BIG-IQ, then the SevOne external logging device, monthly scheduled next push time, is offset as follows: monthly scheduled push time + (browser time - BIG-IQ time).

Impact

This time zone difference offset behavior results in an unexpected monthly scheduled push time.

Conditions

This occurs only for monthly push schedules.

Workaround

When configuring a monthly push schedule, factor in any time zone difference between the browser time zone and the BIG-IQ time zone. For example, if browser is being run in ET (eastern time zone), and BIG-IQ is sited in a data center in CT (central time zone), offset desired monthly push time by one hour, as follows: desired push time 12:00, configured push time 11:00. NOTE: There is one hour difference between ET and CT.

Fix Information

This issue has been resolved in BIG-IQ version 5.2. Timezone offset for monthly schedules is calculated correctly.

Behavior Change