Bug ID 609575: BIG-IP drops ACKs containing no max-forwards header

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2

Fixed In:
13.0.0, 12.1.2

Opened: Aug 08, 2016
Severity: 3-Major


When a sip profile is in use and receives an acknowledgment packet missing the Max-Forwards header, BIG-IP will treat the packet as un-forwardable and does not forward the ACK. This can be experienced as a specific cilent being unable to make a call.


BIG-IP treats packets with the missing header as having a value of 0, which means "Do not forward".


This would only be seen when BIG-IP is connected to specific clients that fail to populate the Max-Forwards header on an ACK.



Fix Information


Behavior Change